A beginner’s guide to conversational AI

Replicate the in-store experience online with chat

Heyday is your one-stop-shop chat solution for your ecommerce, marketing and support teams.

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The world’s leading brands engage their customers with Heyday

Customer acquisition

Capture leads and boost sales

Never let a lead slip through the cracks. With Heyday’s powerful conversational commerce features, you can engage prospective leads across channels, make personalized product recommendations, recover abandoned carts, retarget customers inside the chat, and more.

97% funnel completion
18% conversion
(product cards driving to Sephora.com)

Customer engagement

Increase your returns on ad spend by 10x

Turn clicks into engaging brand conversations. With Heyday’s conversational marketing features, you’ll turn any Facebook ad into a high-converting funnel that boosts the bottom line and collects valuable customer data.

875% return on ad spend
41% conversion rate
(new membership signups)

Customer service

Automate FAQs. Save time and money.

Leave the robot work to robots. With Heyday’s advanced conversational AI features, you can automate FAQs (e.g. order tracking, opening hours, return policy, etc.) and save your CS team time and money while freeing them up for higher-value interactions.

38% cost reduction
(vs. call center)
73% automation rate

Omnichannel communication hub

Manage all your customer chats in one place

Heyday puts your entire sales and support team under one roof. That way, your team doesn’t have to constantly switch tools and they can have a single, unified view of the customer across channels.

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Integrates with the most popular e-commerce platforms

What they say about

“We are super proud of our live chat 😍 More than half of our conversations with customers are handled by our bot. Thanks Heyday for the amazing support!”

Camille Ract
Customer Service Leader, DECATHLON Singapore

“ We knew the next evolution of our multi-channel customer experience needed to include online chat and Heyday’s AI platform was a perfect fit. ”

Jeremy Cramer
IT Director at Orville’s Home Appliances USA

“On top of giving us an innovative competitive advantage that our consumers love, Heyday definitely elevated our customer experience.”

Arthur Sylvestre
Senior Digital Manager at DANONE

Get 3 months free

Heyday has pledged to make its entry-level solution free of charge for the next 3 months to help small and mid-sized retailers in need.