A beginner’s guide to conversational AI

Sell it with chat

Heyday's conversational commerce solution helps retailers easily connect with customers anywhere, leading to more sales and improved experiences.

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The world’s leading brands engage their customers with Heyday

Sales Automation

Capture, convert, and engage leads 24-7. 

Heyday combines the best of both worlds: the speed and scalability of an always-on AI chatbot, with the expertise and human touch of your remote sales team. That way, our chatbot can make product recommendations, close deals, and secure every lead while you sleep.

20% lift in online sales
60% clickthrough rate on products
(product cards driving to Sephora.com)

Customer Service Automation

Give your support team the support they need.

Flooded with repetitive customer service requests? Heyday removes time-consuming, recurring FAQs and order-tracking questions from your team’s plate. That means, they can finally take that lunch break - and focus their efforts on high-value customer conversations. That’s a win-win.

45,000 customer service requests in last 90 days
88% automation rate

Team Efficiency

Monetize and optimize your customer service.

From quick reply recommendations to smart templates, Heyday’s toolbox is filled with resources that save time and boost sales. Get access to data on what shoppers are looking at, and get a view on sales team performance. Distribute customer surveys in-chat to check the pulse on customer satisfaction to constantly improve your interactions.

38% cost reduction
(vs. call center)
73% automation rate

Multichannel Chat

Seamlessly manage every chat.

Get a comprehensive view of customer chats from every channel, conveniently under one roof. Our 30+ integrations include WhatsApp and Google’s Business Messages, plus the regular suspects like web chat, Facebook Messenger, and Email.

Integrates with the most popular ecommerce platforms

What they say about

“We are super proud of our live chat 😍 More than half of our conversations with customers are handled by our bot. Thanks Heyday for the amazing support!”

Camille Ract
Customer Service Leader, DECATHLON Singapore

“ We knew the next evolution of our multi-channel customer experience needed to include online chat and Heyday’s AI platform was a perfect fit. ”

Jeremy Cramer
IT Director at Orville’s Home Appliances USA

“On top of giving us an innovative competitive advantage that our consumers love, Heyday definitely elevated our customer experience.”

Arthur Sylvestre
Senior Digital Manager at DANONE

So, ready to chat?

Get a turnkey solution for your AI chatbot needs. Fully loaded, fast deployment & flexible integrations to fit your retail needs.

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