Heyday’s customer messaging platform for retailers combines the power of Conversational AI with the human touch of your team to deliver 5-star customer experiences at scale.
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Capture, engage, and convert leads 24-7 with an online sales assistant that never sleeps. Heyday personalizes your website’s customer experience by connecting to your product catalog to deliver tailored search results and recommendations in-chat, and looping in your associates only when customers are ready to buy.
Flooded with repetitive customer service requests? Heyday’s powerful Conversational AI technology provides an instant and always-on first line of support that removes time-consuming, recurring FAQs and order tracking questions from your team’s plate. That means, they can now focus their efforts on higher-value customer conversations while our chatbot takes care of the rest.
Heyday’s toolbox is filled with resources that save time and boost sales. Get access to data on what shoppers are looking at, filter conversations per department and team, and get a view on your agents’ performance. Distribute customer surveys in-chat to check the pulse on customer satisfaction to constantly improve your interactions.
Get a comprehensive view of customer chats from every channel, conveniently under one roof. Our 30+ integrations include WhatsApp and Google Maps (Google’s Business Messages), along with popular channels like web chat, Facebook Messenger, and email. With Heyday, you can manage multiple brands, countries, departments, and channels all in one place to streamline operations, and boost efficiency and satisfaction.
Deliver personalized shopping experiences at scale with Heyday’s AI-powered customer messaging platform.
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