Step into the future of retail and AI

This executive briefing explores the seismic shifts happening in retail and e-commerce. Discover how conversational computing and AI are powering a new era of bespoke shopping experiences and VIP service for every customer.

What’s inside

We surveyed top retail executives and industry thought leaders from Lacoste, Gap, CarMax, SHARP, and Danone about the strategies and technologies that are bringing about a new era of personalized customer experience. In this free executive briefing, you’ll learn more about:

  • The seismic shifts happening in retail
  • The 4 pillars of new customer expectations
  • The 5 drivers of digital transformation in retail
  • The emerging role of Conversational AI in personalizing CX
  • And much more...

Download the future