Our mission: make e-commerce more personal by putting conversation at the heart of customer experience. This is why we are building a next-generation live chat solution that combines the power of artificial and human intelligence to deliver the ultimate customer experience by enabling highly personalized customer conversations. Our Conversational AI chatbot acts both as a first-line customer concierge that helps customers help themselves, and as a nifty virtual assistant that helps boost customer service efficiency.
At Heyday, we're a fun mix of passionate and smart developers, designers, marketers, product managers, salespeople, and analysts. With our diverse skills and expertise, we work together as one team, while doing our best work. Here we emphasize collaboration, transparency, integrity and empathy.
You will become the specialist of a cutting-edge technological product and will be on the front line with our customers to solve their problem and showcase the value of our product.
Your main responsibilities:
If you are interested in this position but do not meet all the requirements, do not hesitate to contact us and write to us to explain what interests you about this opportunity and how your experience is relevant to the role!
Also, be sure to follow us on LinkedIn, Facebook and AngelList to stay up to date on any new Heyday career opportunities.
You’ll work on an innovative product. You’ll learn new skills and grow your expertise while being constantly challenged in a fast-paced work environment. But you won’t do it all alone, and you’ll be able to count on the support of your team to help you do your best work! Although we are a fast-growing start-up, we understand the importance of having a work-life balance, and you'll be surprised to see how much we can accomplish while remaining calm and positive :)
To ensure your well-being at Heyday, here's what we offer:
And as if that wasn't enough, you'll enjoy working on the 14th floor of a building that offers a breathtaking view of Mont-Royal and downtown - at the corner of Saint-Laurent & Rachel!
We thank all applicants for their interest; and we will do our best to reply to all of you in a timely manner.
Heyday is an equal opportunity employer that values diversity. Here you will feel like you belong regardless of your ethnicity, religion, colour, national origin, gender, sexual orientation, age, marital or disability status. We seek different perspectives, experiences and opinions. We embrace diversity because we genuinely believe that it helps us grow and innovate.
Let us know if you’ll require assistance during the application process.