Founded in 2017, Heyday’s sole focus has always been on empowering brands and retailers to forge deeper connections with their customers through chat. And, since our first year, we’ve added upwards of 50 people to our diverse roster of talented folks, created a portfolio of loyal partners, and expanded our client base across North America, Europe, Asia and Africa to empower retailers of all shapes and sizes, everywhere.
Life at work has changed forever - and we’re adapting our practices to fit the needs of our multifaceted team. We cover healthcare assistance on-the-go via access to Dialogue app, and each employee gets a minimum 3 weeks of vacation time (...yes, we make you take it!), and flexible working hours so you can make your job fit your life, not the other way around.
Heyday is an equal opportunity employer that values diversity. It’s our mission to make everyone feel like they belong regardless of ethnicity, religion, colour, national origin, gender, sexual orientation, age, marital or disability status. We seek and value different perspectives, experiences, and opinions. If you value this too, check out our openings.
We’re building an ambitious collective of experts who know that the team is only as strong as the sum of its parts. To us, teamwork also means: kindness, empathy and compassion towards one another.
Let’s be honest: no one remembers mediocre. We measure excellence in business outcomes, but also by outlook at attitude. The rigor to go the extra mile to build something great connects us from department to department, role to role.
Ever heard of an entrepreneurial spirit? This is something we value a ton - and it’s all about taking ownership and accountability for your success. We empower people to make decisions, think critically on their own, and help their team win.
Great design and top-notch customer experiences start with empathy. To fulfill our mission to create personalized, seamless retail experiences - we need people that can listen, learn, and understand what it’s like to be human. In other words, high EQ = high on our priority list.
It’s what separates so-so companies from the greats, and it’s at the centre of our organizational culture. We stick to our word, keep each other honest, and value openness and transparency at every level of the org chat. No exceptions.
We walk the talk when it comes to obsessing over our customer experiences. We put our best foot forward in every scenario to make our customers think of Heyday as a bright spot in their day - and a reliable partner for their future.