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Live Chat
Chatbot

The #1 hybrid chat solution for ecommerce

Exclusively designed for ecommerce and AI-augmented, the Heyday live chat helps businesses leverage Conversational AI to boost sales and support.

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Conversation-based pricing

Unlimited seats so you never miss a beat

Don't be penalized for having more agents on board. With Heyday, you get unlimited seats for your team so they can offer an unparalleled level of service and deliver customer happiness, one conversation at a time.

Multichannel support

Message customers wherever they are

Assist customers every step of the way by meeting them on the platform of their choice. Whether they prefer website chat, Facebook Messenger or email, Heyday helps you deliver a seamless shopping experience across multiple channels including RCS, Apple Business Chat, WhatsApp, Google's Business Messages, and more.

Out-of-the-box integrations

Sell directly inside the chat

Designed exclusively for ecommerce businesses, Heyday integrates with popular ecommerce platforms like Shopify Plus, Magento and Salesforce to offer state-of-the-art conversational commerce features like dynamic cart creation, AI-guided product discovery, abandoned cart recovery, order tracking management, and more.

Instant replies

Augment your team with AI
superpowers

Scale business efficiency with the Heyday live chat that helps your human team to deliver a seamless customer experience 24-7. The AI creates quick-reply options for agents and manages customer expectations when the agent is busy, empowering your agents and customers alike.

Finally, a chatbot with brains

With our conversational AI chatbot you acquire, engage and support customers
while automating up to 73% of all customer conversations.

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Hybrid chat

Get the best of human + AI

Our hybrid chat solution offers you the best of both worlds—the efficiency and scalability of chatbots combined with the expertise and human touch of your team. Our seamless agent handoff feature guarantees a smooth collaboration between our AI chatbot and your agents to deliver a seamless customer experience.

FAQ automation

Leave the robot work to robots

Free up your team to focus on high-value interactions. The chatbot fields mundane and repetitive queries a.k.a. FAQs regarding order status, shipping policies, business hours etc., allowing your team to drive conversations that are pre-qualified for sales and require a human touch.

Out-of-the-box integrations

Power up your business with integrations

Heyday integrates tightly with your legacy systems to help you optimize your workflow, without disrupting your day-to-day. Not only does Heyday connect seamlessly with popular ecommerce platforms, but also offers out-of-the-box integrations with customer messaging channels like Messenger, Google Business Messaging, RCS, and more.

AI-powered product search & recommendations

Personalize every customer
interaction

Leverage powerful conversational commerce features to deliver personalized service, at scale. The chatbot captures relevant information to make custom product recommendations, retarget customers with personalized offers, and run targeted ad campaigns with better conversion rates.

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