Treat every customer like a queen

Heyday’s conversational commerce solution helps beauty advisors and support teams deliver a highly personalized shopping experience and boost sales.

Leading beauty and luxury brands trust Heyday

24-7 lead capture & support

Offer a 24-7 VIP service

Help customers find their way to the right product for them with proactive chats that engage, educate, and convert. Our chatbot can also be used to pre-qualify leads for your in-store beauty advisors and pass them along to your reps once they are ripe and ready to close.

44% click-through rate on personalized product recommendations
E-commerce integration

Let your beauty advisors sell
directly in the chat

Our agent app tightly integrates with your ecommerce store so your reps can create personalized shopping carts on the fly and share them directly in the conversation to close the sale.

20% increase in online sales YoY

FAQ automation

Automate up to 70% of FAQs

From order tracking to shipping fees-related questions, Heyday automates up to 70% of FAQ to free your team from repetitive questions. Not only will it reduce the workload of your team and save costs but it will also focus their precious time on the higher-value conversations that matter.

60% automation rate

Everything cosmetics brands need to woo their customers

Customizable widget

Customize the live chat widget to match your brand’s look and feel. Upload your logo, pick your brand colours, and type your own welcome message.

Multilingual NLP

Serve global customers with multilingual NLP that offers tailored experiences in English, French and Spanish.

Data collection

Enrich your database and fuel your personalization engine with customer insights gathered through 1:1 conversations, quizzes, and surveys.

Store locator

Help your customers find your nearest store, regular business hours, and store schedule during the holidays.

Analytics dashboard

Make data-driven decisions by tracking your chatbot’s performance, customer demographics and psychographics data, average conversation time, etc.

Desktop & mobile apps

Serve your customers on-the-go with the Heyday iOS and Android mobile apps that connect your agents to customers in real-time.

Lindsey Haywood
Lindsey Haywood
Director of Communications at MAKE UP FOR EVER
“We have received great response thus far with the program and our completion rates from the conversation are close to 90%. Plus, the entire Heyday team has been wonderful to work with! #dreamteam”

Unlock more personalization
and sales

Enjoy unlimited seats and unlimited conversations for a year if you sign before April 1st.

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