Heyday’s conversational commerce solution helps beauty advisors and support teams deliver a highly personalized shopping experience and boost sales.
Help customers find their way to the right product for them with proactive chats that engage, educate, and convert. Our chatbot can also be used to pre-qualify leads for your in-store beauty advisors and pass them along to your reps once they are ripe and ready to close.
Our agent app tightly integrates with your ecommerce store so your reps can create personalized shopping carts on the fly and share them directly in the conversation to close the sale.
From order tracking to shipping fees-related questions, Heyday automates up to 70% of FAQ to free your team from repetitive questions. Not only will it reduce the workload of your team and save costs but it will also focus their precious time on the higher-value conversations that matter.
Customize the live chat widget to match your brand’s look and feel. Upload your logo, pick your brand colours, and type your own welcome message.
Serve global customers with multilingual NLP that offers tailored experiences in English, French and Spanish.
Enrich your database and fuel your personalization engine with customer insights gathered through 1:1 conversations, quizzes, and surveys.
Help your customers find your nearest store, regular business hours, and store schedule during the holidays.
Make data-driven decisions by tracking your chatbot’s performance, customer demographics and psychographics data, average conversation time, etc.
Serve your customers on-the-go with the Heyday iOS and Android mobile apps that connect your agents to customers in real-time.