Helping is the new selling

Engage, support and sell to your customers virtually with the conversational AI platform built for fashion and apparel retailers.

In store shopper AI chatbot
We’re a key part of these leading brands’ (digital) fashion trend.
  • Lacoste logo
  • Dynamite logo
  • Simons logo
  • Jack & Jones logo

Virtual shopping

Sell virtually via chat and video

Bring your in-store experience online with powerful virtual shopping features like AI-powered product recommendations, live chat, and video shopping.

Virtual shopping video chat
Video chat mobile
FAQ automation order tracking AI chatbot

FAQ automation

Say goodbye to FAQs

Automate up to 80% of support questions with AI chat as your first-line of customer support. Shorten queues and give shoppers real-time assistance without having to grow your team.

AI-powered conversation routing

Qualify and route conversations

When an automated response just won't cut it, our AI chat will qualify and route conversations to sales associates or support agents for real-time, one-on-one service via live chat or a video consultation.

AI powered conversation routing chat
Multi-channel messaging

Unified multi-channel messaging

Manage conversations in one place

See all conversations that are assigned, in progress, or closed on one screen - like a mission control for sales and support reps.

Chat by web chat, WhatsApp, Facebook Messenger, Instagram, Google Business Messenger, and email.

Multi-channel messaging chatbot AI

Clienteling made easy

Keep the conversation going

See all pending, ongoing, and closed conversations in one unified inbox. Let shoppers know when items are back in stock, create personalized shopping carts, and proactively close sales.

Clienteling agent dashboard
Sales performance reports analytics agent dashboard

Real-time sales reporting

Power your teams with data

Choose from pre-built reports or customize your own dashboard to track chat's impact on customer satisfaction and online sales.

Hear it from our clients…

"Bridging the gap between in-store and online is a focal point of our strategy. With Heyday: we can now turn more site visitors into retail sales."
Raphael Abescat Make Up For Ever
Raphael Abescat
General Manager, MAKE UP FOR EVER

Deliver a standout customer experience

Brands of all sizes use Heyday to blur the lines between their in-store and online customer experience. Take your omni channel experience to the next level today.