Online grocery shopping just got better thanks to AI-powered chat.

Heyday’s AI chatbot empowers grocers and food brands to create personalized, helpful online shopping experiences.

Leading food and beverage brands rely on Heyday’s conversational AI.

FAQ automation

Feed customers’ appetite for immediate service with FAQ automation.

From answering questions around in-store availability, calorie count and allergy restrictions, our always-on FAQ automation gives immediate responses to the questions that bog down your support team. Plus, you can give customers quick answers for inquiries on deliveries, store hours, and more.

Product catalogue integration

Guide customers down your digital aisles.

Make personalized recommendations to your customers, based off of their search intent, directly in-chat. Heyday’s ecommerce product catalogue integration leverages AI to match the right product to the right customer. That way, they spend less time browsing and more time buying.

Coupons and promotions

Sweeten the deal with in-chat promotions and coupons.

Coupons to share? Sweet deals on specific foods? Promote deals, vouchers and promo codes to customers directly in-chat, whether automated or sent directly from one of your team members. Plus, you can even use our chatbot to manage contest submissions.

Every ingredient Food + Beverage leaders need to make their customers happy

Store Locator

Direct customers to your closest store, and keep them up-to-date on closures and hour changes.

Multichannel

Allow customers to reach you from any channel, at any time: web chat, Facebook messenger, email, WhatsApp.

Bot-to-human handoff

Automatically route the most complex, sensitive inquiries to your human team.

Multilingual

Deliver a strong customer experience thanks to our bot that automatically localizes language based off of customer responses.

Google’s Business Messages

Give ready-to-purchase customers the opportunity to message your nearby store, directly from Google Maps.

Analytics

Measure and track customer happiness with CSAT scores, assess response time and team member performance.

Unlimited seats & mobile app

Empower anyone on your team to access the Heyday platform to respond, track and measure customer conversations on-the-go via our mobile app.

Hear it from our clients…

“We’re a relatively small team, and adding automation into our mix has been crucial. Automating FAQs alleviates the strain on our team so we can focus on high-touch, proactive projects.”
Francine Sternthal
VP Marketing, Fody Foods

Ready to learn about our famed AI chat recipes?

We’ll tell you all about our secret ingredients.