Heyday is a virtual sales rep (chatbot) that captures leads 24-7 on your e-commerce site and connects them to your reps in-store.
Our team of conversational experts is here to guide you towards the best solution to crush your business goals
It's 2 PM and your store associates are twiddling their thumbs in your empty retail store while hundreds of leads are wandering on your online store without assistance? With Heyday, you can automagically capture these leads and seamlessly connect them with in-store associates that can take over the conversation in real time via our mobile app. That way, you can bridge the gap between your digital and physical stores and close more sales!
Let your agents create personalized shopping carts for customers and share them directly inside the conversation to close the sale. The Heyday agent app tightly integrates with Shopify, pulling all the relevant product information in a single click.
Free your customer support team from answering repetitive queries. From order tracking to shipping fees-related questions, our chatbot automates up to 80% of FAQs. You save costs, reduce the workload of your team, and enable your agents to focus on the higher-value interactions.
Heyday offers more than 60 conversational commerce features to help you supercharge your furniture store.
Customize the live chat widget to suit your brand’s look and feel.
Add product cards, GIFs, emojis, and memes to keep up with your new-age customer.
Serve global customers with multilingual NLP that offers tailored experiences in English, French and Spanish.
Serve your customers on-the-go with the Heyday iOS and Android mobile apps that connect your agents to customers in real-time.
Help your customers find your nearest store, regular business hours, and store schedule during the holidays.
Connect your Facebook, Instagram and Messenger ads to your Heyday chatbot to boost engagement and return on ad spend.