Connect your furniture store to stay-at-home shoppers

Heyday’s AI chatbot helps furniture brands bring in-store conversations online with lead capture, virtual consultations, and in-chat product recommendations.

From furniture to appliance stores, leading retail brands feel right at home with us:

FAQ automation

Automate answers to repetitive questions

Alleviate strain on your customer service team by automating responses for up to 80% of repetitive inquiries, such as shipping and return policies, delivery, BOPIS (buy online, pick up in-store), promotions, order tracking, and more.

Virtual consultation

Give white-glove service from anywhere

Bring the in-store experience online by offering virtual consultations to your customers. Shepherd the process of making expensive investment purchases with video appointments to answer key questions, show textures and colours on the showroom floor, all while providing a distanced and safe shopping experience.

Product catalogue integration

Make on-point product recommendations directly inside the chat

Guide the customer journey with online chat that educates, informs, and guides customers toward making the right purchase. Heyday integrates with your product catalogue to accelerate the search process, provide recommendations, and pass ready-to-buy customers to your associates when the time is right.

A few more reasons why leading Furniture retailers choose Heyday…

Order tracking

Help customers track their precious orders with our in-chat order tracking feature that provides status updates around the clock.

Multichannel

Allow customers to reach you from any channel, at any time: web chat, Facebook messenger, email, WhatsApp.

Bot-to-human handoff

Bring your all-star sales associates in the loop to help offer 1-1 guidance, answer complex product questions, and get the sale.

Multilingual

Deliver a strong customer experience thanks to our bot that automatically localizes language based off of customer responses.

Analytics

Measure and track the performance of your bot and your team with our analytics dashboard that reveals key KPIs and CSAT scoring.

Mobile app & unlimited seats

Empower your team to chat with customers anywhere, anytime from their mobile phones. Plus, add a limitless number of seats.

Boost your online furniture sales with 5-star service.

Let's chat about how Heyday can help you bridge the gap between your digital and physical stores.