Our conversational AI model leverages information from your databases and our Natural Language Understanding capabilities to provide personalized responses to your customers’ questions. Plus, the chatbot detects over 1000 customer intents, trained in verticalized scenarios from beauty to sporting goods and more.
Heyday’s smart(er) bot understands what your customers are looking for. The AI captures unique search attributes such as product name, colour, size, material and more to shortlist and show the most relevant products to your shoppers.
Heyday’s multilingual AI chatbot immediately recognizes new languages and responds accordingly. Plus, if a shopper happens to switch languages mid-through a conversation - our bot keeps up, without a hitch. Currently available in English, French and Spanish for enterprise clients. Oui! Yes! Si!