Connect with your customers across webchat, Messenger, Google’s Business Messages, messaging on Instagram, WhatsApp, email & more.
Meet shoppers on their turf, without changing yours.
Sell more products and support your customers around-the-clock on every channel that matters to them. Think: chatting directly from your website, Facebook Messenger, Google’s Business Messages, WhatsApp, messaging on Instagram, email and more.
Centralize and track every customer conversation in one spot.
Heyday's hybrid chat allows your team to effortlessly manage all customer conversations from one unified inbox, tracking all interactions from bot to humans. You can filter conversations, respond to shoppers, and resolve queries from a single hub. Plus, you can trigger CSAT surveys to measure customer satisfaction.
Seamless chat transfer from our bot, to your team.
Heyday’s AI chatbot acts as the front-line for all customer queries, only routing pre-qualified, sensitive, and complex customer questions to your human team. This way, your overworked support team isn’t inundated with simple FAQs.