Success is there for the taking for retailers who put their customers first by acting like tech companies (i.e. Netflix and Amazon). Here are 10 top retail trends we’ll see in 2020.
As the role of CIOs becomes increasingly important, Chiranjoy Das (former CIO 100 award recipient and former advisor to Gartner) shares the trends to look out for in the new year.
Global Conversational AI leader, Heyday, announced a $2M oversubscribed seed funding round today to expand the company’s engineering, research and product teams, and to accelerate its global expansion.
When paired with knowledgeable internal human teams, like sales or customer service people, the AI-human combo can deliver high value to customers at any time, in any place.
Before going all-in on a virtual customer assistant, it's important to understand the moving parts involved in creating an enterprise-grade Conversational AI assistant.
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