Insights, stories and advice from the Heyday chatterboxes.
Chatbots, artificial intelligence (AI) and live chat solutions are helping retailers take their customer experience to the next level.
As digital disruption continues to alter the media landscape and rewrite the rules of the game, marketers need to keep a close eye on the systemic trends at play.
AI both intrigues and frightens us. And for regular people with regular jobs, the questions are these: Are robots going to take my job? Will I be left with nothing to do but twiddle my thumbs in a robot-dominated world?