If you love your customers, why keep them waiting? With Heyday’s chatbot, you can now offer immediate assistance to customers at every step of their journey.
Retail and e-commerce intents (NLP)
Feed your AI-powered chatbot with our built-in NLP module that can understand 1000+ variations of frequently asked customer questions.
Turn your chatbot into a polyglot to meet the demands of your global customers and offer a culturally-relevant customer experience adapted to local markets.
Track agent performance and CSAT scores so your AI-augmented team can continually improve their efficiency and offer the best level of service of the industry.