Add Heyday to your Tailbase e-commerce site to virtually connect your sales team with online customers, boost sales, and counter the impact of the coronavirus crisis on your bottom line.
Use live chat to connect your store associates with online shoppers and offer the same level of service and human interaction as in-store. Heyday's chat widget is fully customizable and easy to deploy. Plus, for a limited time only, we'll make it 100% free to help you combat the coronavirus crisis.
With Heyday, you can add as many store associates, sales reps and support agents as you want. That way, you can bring your entire team online to delight customers with an instant, personalized assistance that replicates the in-store shopping experience.
Heyday was designed to help retailers offer an unparalleled level of service. With nifty features like quick reply recommendations, keyboard shortcuts and readymade templates, your sales and support team will be able to provide fast and effective service at scale to delight customers at every step of their journey.
Customize the live chat widget to match your brand’s look and feel. Upload your logo, pick your brand colours, and type your own welcome message.
Free your customer support team from answering repetitive queries. From order tracking to shipping fees-related questions, our chatbot automates up to 80% of FAQs.
Enrich your database and fuel your personalization engine with customer insights gathered through 1:1 conversations, quizzes, and surveys.
Help your customers find your nearest store, regular business hours, and store schedule during the holidays.
Make data-driven decisions by tracking your chatbot’s performance, customer demographics and psychographics data, average conversation time, etc.
Serve your customers on-the-go with the Heyday iOS and Android mobile apps that connect your agents to customers in real-time.
Take advantage of our free "Retail Relief" promo designed to help retailers survive and thrive amid the coronavirus crisis.
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