How Supermarket Chain Avril Supercharged Their 3-Person Support Team with Heyday
Avril, a specialty supermarket with 10 stores throughout Quebec, underwent significant changes in 2020. The pandemic catalyzed the company’s need to innovate their ecommerce operations to meet the newfound demands for online ordering and services. With the right partners, and a small-but-mighty team that’s focused on ensuring an excellent customer experience, Avril is entering 2021 with a digital foundation that promises a lasting shelf-life to their customer service and website ordering teams.
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