Drive local customers to your online or brick-and-mortar stores with an Al-powered chatbot.
Create a seamless shopping experience with an AI chatbot that connects online shoppers to in-store associates, routing queries based on expertise or departments. By integrating shopping experiences between your brick-and-mortar store and digital store, you reduce friction in the customer journey.Book a demo
Automate responses to FAQs like order status, opening hours, and shipping-related queries to eliminate repetitive tasks and create efficiency for your support teams.
Serve global customers with multilingual Natural Language Processing (NLP) that offers tailored experiences in their local language of preference.
Enrich your database and fuel your personalization engine with customer insights gathered through 1:1 conversations, quizzes, and surveys.
Share promotions like coupons, mobile flyers, and offers inside the chat to incentivize shoppers to visit your store.
Make data-driven decisions by tracking your chatbot’s performance, customer demographics and psychographics data, average conversation time etc.
Serve your customers on-the-go with the Heyday iOS and Android mobile apps that connect your agents to customers in real-time.