Integrate Heyday's next-generation AI chatbot to sell and support through chat with ease.
Automate questions like order tracking, shipping fees and store hours to free your time to focus on what matters. Added bonus? When customers subscribe to alerts, the chatbot will send automated order updates directly to them.Start My Trial
Use our web-based or iOS and Android apps to allow your agents to reply to your customers on the fly at any time of the day, whether they are on the go, in-store or at their desk at HQ.
Fun fact: AI is only as good as the data you use to train it. Our AI was built by analyzing millions of retail and ecommerce conversations. That means it’s handled to deal with almost every situation you encounter.
Heyday’s AI chatbot passes complex and sensitive questions directly to you for you to handle. If you’re not free at the time, the bot will capture customer information and let them know you’ll be in touch.
Personalization starts by speaking the same language. Deliver a strong customer experience thanks to our bot that automatically localizes languages based on customer responses, on-demand.
Track your employee performance and CSAT scores so your AI-augmented team can continually improve their efficiency and offer the best level of service of the industry.
Unlock a wealth of customer and conversational data. With Heyday, you can understand your customers’ purchase path and get the pulse on your overall performance so you can keep perfecting the customer experience.