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Three Dots

Insights, stories and advice from the Heyday chatterboxes.

Heyday Joins Hootsuite to Build the Future of Social Commerce

Heyday is joining Hootsuite, the global leader in social media management.

Product

Heyday Joins Hootsuite to Build the Future of Social Commerce

Heyday is joining Hootsuite, the global leader in social media management.

Hootsuite Acquires Conversational AI Leader Heyday for CA$60 Million

Heyday joins Hootsuite to build the future of social commerce.
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Trends

From URL to IRL: Can Appointment Shopping Save Physical Retail?

Have you shopped in-store since the COVID-19 protocols began rolling out?

What is Virtual Shopping for Retail Stores?

Virtual shopping is a set of tools (like live chat, video consultations and clienteling) that help retailers bring in-person, one on one service to their online store.
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Team

Lacoste Partners with Heyday AI to Usher in a New Era of Digital Clienteling and Personalized Customer Experiences

Customer messaging leader, Heyday AI, announced today a global partnership with iconic fashion and apparel brand, Lacoste, to deliver more personalized customer experiences to online shoppers around the world.

Heyday AI Secures $6.5M CAD Seed Extension to Help Retailers Bring In-Store Experiences Online

Global customer messaging leader, Heyday, announced today a $6.5M CAD ($5.1M USD) Seed round extension to accelerate growth in 2021.
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Expert Talk

Virtual Clienteling: How Luxury Retailers are Fostering Life-Long Customers With Personalized Service

AI and chatbots are helping ecommerce brands offer white-glove service at scale online.

The Problem With Live Chat That Vendors Don’t Talk About

Chatting with shoppers one-to-one via live chat has an undeniable allure, but there’s a problem that nobody is talking about: on its own, live chat it isn’t scalable.
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