Heyday vs Zendesk—make the right choice for your business

Don’t just pick another customer support helpdesk. Unify marketing, sales and support to amplify customer experience.

Why businesses
love Heyday

Our AI-powered conversational features empower e-commerce teams to acquire, engage and serve customers better.

The next generation of live chat—powered by AI

Leverage a hybrid chat solution that brings the best of humans + AI to help retailers deliver superlative experience across the entire customer journey. Use advanced conversational AI to equip your customers to help themselves, while automating sales and support conversations instantly.

#1 solution for ecommerce

Build your competitive edge by getting an AI assistant that integrates tightly with your store, and benefit from exclusive ecommerce features such as AI-powered search and product recommendations, cart creation, order tracking management, abandoned cart recovery and more.

Be available 24-7-365 to offer on-demand, tailored service

Give superpowers to your team: a lightning-fast response time. With AI-powered quick replies, cart creation tool for agents, smart templates, advanced performance analytics, and more, your brand is always on the ready.

Built for scale

Our multilingual, enterprise-ready platform integrates seamlessly with all popular ecommerce solutions like Shopify Plus, Magento and Salesforce and offers out-of-the-box integration with several customer messaging solutions, empowering you to deliver unparalleled customer experience, every step of the way.